Monday 26 April 2010

'McAfee apologizes for crippling PCs with bad update'

"I want to apologize on behalf of McAfee and say that we're extremely sorry for any impact the faulty signature update file may have caused you and your organizations," said Barry McPherson, the security vendor's executive vice president of support and customer service, in a post to the company's blog near midnight yesterday.

It was the first apology by a McAfee executive for the fiasco, which started early Wednesday when an antivirus signature update wrongly quarantined a critical Windows system file after identifying it as a low-threat virus...

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